Major Group with a prestige franchise requires an experienced Workshop Controller for large Service operation.
The Workshop Controller is responsible for ensuring service and repairs are carried out effectively and accurately to achieve the highest possible standards for technical quality. The Workshop Controller is also responsible for ensuring maximum productivity in the workshop. They liaise between Service and the Technicians to ensure that all required work is actioned effectively and efficiently, keeping the customers expectations top of mind. Driven by exceeding targets and motivating the team to succeed would be a natural skill that our Workshop Controller possesses.
To be a success in this role, you will have
Technical Knowledge and qualifications relating to vehicle maintenance
Previous experience of supervising or managing Technicians
Completed Required Training Courses
Some of Your Responsibilities
Monitor Progress of repairs and service and communicate to service advisor of any delays
Check capacity in the workshop based on any additional work requirements
Ensure that quality checks are carried out as per brand guidelines
Monitor and give feedback on Technicians quality and efficiency
Allocate work to qualified technicians
Workshop Controllers will receive guaranteed base salary, plus an excellent bonus structure.