Vehicle Service Advisor

Job Description

Automotive, Motor Trade Job: Vehicle Service Advisor Required in Cwmbran.

Salary: Up to £24,000 Per Annum
Term: Full Time, Permanent

Motor Trade Jobs / Automotive Vacancies: Vehicle Service Advisor For Multi-Franchise Approved Car Dealership - Cwmbran

A not-to-miss opportunity has arisen for an experienced and professional Vehicle Service Advisor for our client's franchise approved car dealership in Cwmbran!


Reporting to the General Manager, in the role of a Vehicle Service Advisor, you will work alongside a workshop team and be responsible for providing a pro-active service to customers requesting to schedule their vehicles in for service, maintenance, or repair work. As a Vehicle Service Advisor, you will greet customers into the Service Department, take payments for any work carried out, upsell where possible additional products or services, organise courtesy vehicles when necessary, extensively liaise with the workshop team to chase work in progress and keep customers informed of progress on their vehicle with a view to providing a first class experience. You will also be required to assist in handling vehicle warranty administration as and when required.


In order to be eligible, you will ideally live in the Cwmbran region or live within a reasonable commuting distance of Cwmbran. You will need to be able to deliver the very highest level of customer service through strong communication skills resulting in total customer satisfaction. Very strong organisational skills along with being IT literate (experience with Gemini Evolution DMS would be preferable) would be of high priority. Liaising with the manufacturer to authorise warranty repairs, and a general knowledge of warranty procedures would also be advantageous but is not essential. Prior or present Vehicle Service Advisor experience would be beneficial however our client is very willing to consider candidates from outside of the motor trade provided they come from a strong and stable customer facing customer service background and have a basic mechanical understanding of vehicles. A UK driving license with minimal points is essential.


For your hard work as a Vehicle Service Advisor, our client is offering

* Fully negotiable starting salary pending experience and current earnings.
* 21 days holiday allowance plus bank holidays.
* Full manufacturer-approved training.
* Company pension scheme and benefits provided.
* Fantastic career development prospects with a long-established local business that has a history of a stable and loyal workforce.

The hours worked are 8:30am-5: 00 pm Monday to Friday with Saturdays 9:00am-12: 00 pm (1 in 2 required on a rota).

If you are interested in this Vehicle Service Advisor Vacancy or want to find out about any other Motor Trade Jobs in Cwmbran and Gwent, please contact Joshua Friend at Perfect Placement now!

Our team of Automotive Recruitment Consultants all share a passion for finding our jobseekers the best jobs in the Automotive Industry. So if you are looking to improve your career and want to hear about more Motor Trade Jobs in your local area, please get in touch with us today.

To apply please send your CV to Josh Friend quoting J81192, Vehicle Service Advisor, Cwmbran.

Please remember to add your home phone number, mobile number, email address and full address to your CV. If this information is missing it slows down our process and may result in us not being able to contact you.

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