Vehicle Service Advisor

Job Description

Automotive, Motor Trade Job: Vehicle Service Advisor Required in Gloucester.

Salary: Up to £20,000 Basic, OTE £25,000 Per Annum
Term: Full Time, Permanent

Motor Trade Jobs / Automotive Vacancies: Vehicle Service Advisor for Premium Franchise Approved Car Dealership - Gloucester

A not-to-miss opportunity has arisen for an experienced and professional Vehicle Service Advisor for our client's premium franchise approved car dealership in Cheltenham!


Reporting to the Aftersales Manager, in the role of a Vehicle Service Advisor, you will work as part of a large team and be responsible for providing a pro-active service to customers requesting to schedule their vehicles in for service, maintenance, or repair work. As a Vehicle Service Advisor, you will greet customers into the Service Department, take payments for any work carried out, upsell where possible additional products or services, organise courtesy vehicles when necessary, extensively liaise with the workshop team to chase work in progress and keep customers informed of progress on their vehicle with a view to providing a first class experience.


In order to be eligible, you will ideally live in the Cheltenham region or live within a reasonable commuting distance of Cheltenham. You will need to be able to deliver the very highest level of customer service through strong communication skills resulting in total customer satisfaction. Very strong organisational skills along with being IT literate (experience with Pinewood Pinnacle DMS would be preferable) would be of high priority. Liaising with the manufacturer to authorise warranty repairs, and a general knowledge of warranty procedures would also be advantageous but is not essential. Strong and stable Vehicle Service Advisor experience within a franchise approved car dealership is essential at this stage for our client. A UK driving license with minimal points is also essential.


For your hard work as a Vehicle Service Advisor, our client is offering

- Starting basic salary of up to £20,000 per annum pending experience and current earnings.
- Performance related bonus scheme creating an annual on-target-earnings of £25-26,000 per annum.
- Overtime subject to availability paid at a standard rate.
- 22 days holiday allowance plus bank holidays.
- Full manufacturer-approved training provided.
- Company pension scheme.
- Staff discounts and benefits.
- Fantastic career development prospects with a prestigious brand and well-regarded business.

The hours worked are 8:00am-6: 00 pm Monday to Friday with Saturdays 8:00am-1: 00 pm (1 in 4/5 Saturdays required on a rota and paid as overtime).

This is one of many Automotive Jobs in Cheltenham and Gloucestershire, if you would like to find out more about this Vehicle Service Advisor Vacancy or any other Motor Trade Jobs in the area, please contact Josh Buck today!

Perfect Placement are the UK's Leading Motor Trade Recruitment Consultancy, and Automotive Jobs are our speciality. If you are looking to improve your Auto Industry Career, get in touch with our Team today. We have a wide range of jobs from Vehicle Technician to Parts Advisors to Dealer Principals.

To apply please send your CV to Josh Buck quoting J81223, Vehicle Service Advisor, Gloucester.

Please remember to add your home phone number, mobile number, email address and full address to your CV. If this information is missing it slows down our process and may result in us not being able to contact you.

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