Automotive, Motor Trade Job: Vehicle Service Administrator required in Dudley.
Salary: Up to £18,000 Basic, OTE £22,000 Per Annum
Term: Full Time, Permanent
Motor Trade Jobs / Automotive Vacancies: Vehicle Service Administrator Required for Commercial Main Dealer - Service Admin Job Dudley
Automotive Vehicle Service Administrator Required for a Commercial Vehicle Dealership in the Dudley Area.
Our Client in the Dudley area is currently looking to hire a Vehicle Service Administrator for their busy office.
As a reservation executive you will be office based and responsible for generating appointments and maintaining existing bookings. Duties include;
To endeavour to answer all calls within a maximum of four rings.
To make customer bookings and plan customer arrival times confirmed to customer by email.
To establish customers onward travel arrangements and offer service loan car facility or courtesy transport.
To confirm customers payment method and details.
To load the workshop accurately using the agreed flat rate times and the reservation system.
To ensure that workshop loading is as efficient as possible, communicating regularly with Consultants, Driver Services and workshop Control.
To update the brands database with customer/vehicle details.
To supply the technician with all repair orders for assessment of part needs.
To contact customers when ordered parts have arrived and book-in as soon as possible.
To be responsible for the allocation of all loan cars.
To be responsible for the allocation of all collection and deliveries.
This is an office based job where you will be dealing with your customers predominantly by telephone and email so you will need to be comfortable in this environment.
Motor trade experience is NOT essential. This is a great stepping stone into the service department.
You will need to demonstrate:
A professional manner
Good communication skills
Good organisational skills
The ability to gather technical information and relay it in a way that customers will understand
If you're interested in finding out more then please get in touch today!!
Working hours are Monday Friday 8am 6pm.
If this Service Admin Job interests you and you would like to know more about it or other Automotive Admin Jobs and Automotive Jobs in Dudley please contact Ben today!
At Perfect Placement, we specialise in Motor Trade Jobs, so if you are looking to improve your Automotive Career please get in touch with us today. We are the leading UK Motor Trade Recruiters with over 1,400 Automotive Vacancies across the whole of the UK!!
To apply please send your CV to Ben Flatt quoting J80327, Vehicle Service Administrator, Dudley.
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