Vehicle Damage Assessor / Estimator

  • Job Reference: J81768
  • Date Posted: 20 November 2018
  • Recruiter: Perfect Placement
  • Website:
  • Location: Manchester, Greater Manchester
  • Salary: £28,000 to £30,000
  • Sector: Bodyshops
  • Job Type: Permanent
  • Work Hours: Full Time

Job Description

Automotive, Motor Trade Job: Vehicle Damage Assessor / Estimator Required in Manchester

Salary: Up to £28,000 Basic, OTE £30,000 Per Annum
Term: Full Time, Permanent

Motor Trade Jobs / Automotive Vacancies: Vehicle Damage Assessor / Estimator Required For Accident Repair Centre - Manchester

Our client in Manchester are looking for an experienced Vehicle Damage Assessor / Estimator for their busy Body Repair Centre.

The Role
As a Bodyshop Estimator your role will be to maximise the Body Centre profitability through the use of professional sales techniques whilst ensuring the highest level of customer care and satisfaction are met at all times.

Role Requirements
To be successful in the role you will be able to:
Maximise profitability through the use of professional sales techniques
Sell additional products, services and repair works in a professional manner
Maximise customer awareness of all available services
Maintain effective liaison with parts, workshop and sales teams
Ensure the tidiness of the reception desk to promote the professional image of the retail facility and that all displays / promotions, prices, materials are current and in first class condition
Ensure highest level of customer care and satisfaction at all times
Answer customer's questions regarding technical problems in a manner that is easily understood and does not use excessive jargon
Notify customers promptly of completion of work
Handle dissatisfied customers calmly and all customer complaints to be brought to the attention of the Bodyshop Manager
Maintain excellent standards of departmental administration
Initiate job documentation and maintain customer records and follow-up systems
Document all warranty work as franchise manufacturer requirements and retail policy and ensure the customer signs for all work undertaken
Accurately maintain departmental systems
Help the Body Centre and Retailer to achieve industry-leading standards of process efficiency
Provide customer estimates according to company policy on schedules, time and pricing calculate accurate charges for all parts, labour, paint & materials and other costs for repairs
Promptly prepare and present invoices following completion of work, ensuring all work has been carried out as detailed and charged for and obtain payment in line with company procedures Receive and register payments for work carried out and ensure that the correct company procedures are adopted for verification of payment, handling, transferring and depositing cash for the Centre (if applicable)
Ensure compliance to all health and safety / environmental / company policies
Undertake other tasks and responsibilities as requested by Operations Managers

This is a great opportunity to work with a world renowned product, while also benefiting from a highly rewarding efficiency bonus.

This role is one of many Estimator Jobs and Bodyshop Jobs in this area, please contact Jamie Fisher at Perfect Placement for others similar to this.

We are the UK's leading Automotive Recruitment Consultancy, if you are looking to refresh your Automotive Career please get in touch with us, we have many Motor Trade Jobs available across the whole of the UK.

To apply please send your CV to Jamie Fisher, Quoting Job Ref: J81768- Estimator, Manchester.

Please remember to add your home phone number, mobile number, email address and full address to your CV. If this information is missing it slows down our process and may result in us not being able to contact you.

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