As a Transaction Manager, your role is key to the success of the Retail Centre. The role is focused on your ability to sell financial solutions to customers whilst ensuring FCA compliance at all times. Previous experience in a similar role will be highly advantageous such as a Senior sales executive, Business Manager or a sales controller.
To be a success in this role, you will have:
Excellent relationship and interpersonal skills are vital for this role. You must be able to adapt to each customer and ensure the finance package is tailored to their individual requirements.
Be highly organised.
The ability work well on your own and within the Sales Team.
High motivation levels, with excellent communication and administrative skills and able to work well under pressure.
A full driving licence and be able to work weekends
To unleash the potential of the sales team by setting stretching objectives and providing regular feedback on performance against these objectives.
To ensure that all sales executives have a current PDR to maximise performance and to support individuals development.
To resource the sales team appropriately on a day to day and longer term basis.
Maintain good relationships with our Brand partners.
Ensure that compliance is enforced and that it meets all the obligations relating to the customer experience and to the manufacturers standards within the Sales arena
Full understanding of manufacturer targets ensuring the team are maximising every opportunity
Encourage the sales team to review processes to ensure they are working in the most efficient way.
Be receptive to new ways of doing things and actively encourage the sales team to try out new ideas
Inspire the sales team to deliver an Incredible Customer Experience for every customer that the sales team comes into contact with.
Manage the day to day sales activities such as deal files, handovers, sales funnel to maximise sales revenue