Trainee Vehicle Service Advisor

Job Description

Automotive, Motor Trade Job: Trainee Vehicle Service Advisor Required in Norwich.

Salary: Up to £19,136 Per Annum
Term: Full Time, Permanent

Motor Trade Jobs / Automotive Vacancies: Trainee Vehicle Service Advisor for Prestige Franchise Dealer - Motor Trade Jobs Norwich

Our client a Prestige Franchise Dealer in the Norwich region is currently looking to recruit a Trainee Vehicle Service Advisor for their busy Service Department.

Job Specification:

In the role of a Trainee Service Advisor you will work alongside 6 other front-of-house staff and be trained towards providing a pro-active service to customers requesting to schedule their vehicles in for service, maintenance or repair work and arranging where necessary a courtesy vehicle. Service Advisors greet customers into the Service Department, have extensive liaison with the workshop to chase work in progress and keep customers informed of progress.

Applicant Specification:

The ideal candidate would ideally have some experience in a Service Department however this is not essential as our client is willing to consider candidates with a strong and stable track record in customer service that wish to undertake a new challenge. You will work towards being able to deliver the very highest level of customer service through strong communication skills resulting in total customer satisfaction. Very strong organisational skills along with knowledge of Microsoft Office, Excel and DMS systems would be advantageous. You would be a valued member of a very experienced service team, responsible for booking work in and over-seeing commercial vehicle repairs/servicing through the workshop, while maintaining regular customer contact to update and book future work. Liaising with manufacturers to authorise warranty repairs, and a general knowledge of warranty procedures would also be advantageous but not essential.

For your hard work our client is offering a starting salary anywhere from £19,136 per annum depending on experience.

At Perfect Placement we specialise in Motor Trade Jobs, so if your Automotive Career is not heading in the direction you wish it to be, be sure to get in touch! We have over 1,400 live vacancies, ranging from Vehicle Technician Jobs through to Car Sales Executive Jobs.

To apply please send your CV to Danielle Axtell-Carty quoting J79616, Vehicle Service Advisor, Norwich.

Please remember to add your home phone number, mobile number, email address and full address to your CV. If this information is missing it slows down our process and may result in us not being able to contact you.

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