Refrigeration Engineer

  • Job Reference: 133652163-2
  • Date Posted: 24 January 2020
  • Recruiter: Eden Brown
  • Location: Essex
  • Salary: £32,392 to £38,500
  • Bonus/Benefits: £32392 - £38500/annum
  • Sector: Engineering
  • Job Type: Permanent

Job Description

Job Title: Refrigeration Engineer

Reporting to: Field Service Manager

Location: Chelmsford and Harlow

Salary: Up to £38,500

To carry out planned and reactive refrigeration maintenance tasks safely and to an agreed standard within a defined portfolio of Co-op's stores to a required Service Level. To provide first line response to all emergencies during normal working hours and out of hours when on call.


Timely completion of all refrigeration reactive and planned maintenance tasks allocated and completed to an agreed standard
Be available when on call to ensure effective response & resolution to satisfy customer needs and escalating where appropriate
Ensure compliance with all health and safety requirements and adhere to best working practices at all times
To sponsor and complete refrigeration surveys and technical reports as necessary and to cascade all key data to relevant personnel throughout field operations
Undertake relevant HR processes including, notification of absence, holidays, training needs and completion of timesheets
You are what the client sees first; make a good impression (ensure you comply with dress code and maintain your vehicle in good condition)
Achievement of tasks within SLA times and work orders opened and closed in real time
Achievement of first fix and equipment uptime
Deal with and make safe all Health & Safety related issues following processes laid down by the Health and Safety policy
To work proactively to manage task volumes in conjunction with the Service Solutions team
Ensure appropriate audits and checks (seasonal) are carried out in line with standards provided
To order and fit parts or components as prescribed by company procedures
To notify the Service Solutions team of procedural task condition on completion of works
To provide regular updates to the Service Solutions team on task status
Investigate and report in detail any problems and incidents
To actively support colleagues building a teamwork approach e.g. - supporting with training and up skilling of apprentices and communicating regularly and assisting when required
To provide Refrigeration support as required, e.g. advice regarding major operational issues
To attend training courses as and when necessary to ensure personal development and keep your technical knowledge up to date
Able to effectively diagnose and identify faults and failures with equipment and systems and provide effective solutions and escalate where necessary.
Delivering an excellent customer experienceKNOWLEDGE AND SKILLS

Specific Qualifications:

C&G 2079
Full UK driving licence
CO2 qualification

Significant experience ideally gained in retail environment
Committed to delivering exceptional customer experiencesKnowledge

Understanding of commercial refrigeration system technologiesSkills Competence

Proficient IT skills
Awareness of budgeting of parts and material usage
Ability to work unsupervised in a pressurised environment dealing with store teams and members of the public
Proficient IT skills
Capable of prioritising a complex and demanding workloadOTHER FACTORS

This position will involve working 45hrs per week, working on call for 1 in 4 weeks and one Saturday in four.Eden Brown is committed to equality in the workplace and is an equal opportunity employer. Eden Brown Ltd is acting as an Employment Agency in relation to this vacancy