Motor Trade Service Manager

Job Description

Automotive Service Manager
Stroud, Gloucestershire
Salary: Negotiable depending on Experience + Company Car
Monday - Friday 8am - 6pm and Alternate Saturdays AM

We are currently recruiting for an experienced Motor Trade Service Manager to join a successful and busy main dealer in the Stroud area. We are looking for candidates with a minimum of 3 years experience working as either a Service Manager or Aftersales Manager.

Responsibilities

Managing a small team of Technicians, parts and service depts..
To ensure warranty claims are processed immediately and warranty returns are made in compliance with Manufacturer's procedure.
Answers customers’ questions regarding technical problems with their vehicles, warranties, services, and repairs in a manner that is easily understood
Ensures that the department is adequately staffed to achieve objectives. Where needed, refocus staff activities to provide excellent customer service
Weekly forecasts, stats and marketing activities.

About you:
You must be able to coach and motivate the team to exceed sales and financial targets
You will have a proven record of delivering excellent customer service.
3 Years Experience in a similar role
Full UK driving licence

APPLY NOW with Progress Recruitment Solutions (UK) Ltd and quote PRS16915 - Please note, it is our standard procedure to contact you first to tell you more details about this role so please ensure your contact details are up to date.