Motor Trade Service Advisor

Job Description

Service Advisor
£18-£20k + Bonuses+ + Overtime
Monday - Friday 8:30am - 5:30pm Alternate Saturdays 8:30am - 12:30pm (Early finish on Fridays on Rota)

We are now recruiting for a experienced Service Advisor for a main dealer in Newport! You will be joining a small service team where customer service is key.

About the role:
Providing outstanding care to the customer
Achieving sales targets by selling technician labour and products
Booking in customer vehicles for servicing
Arranging alternative transport for the customer
Managing and following up all work in progress on customer vehicles
Ensuring the customer understands the service charges
Producing customer invoices
Arranging /collecting payment from customers over the telephone or in person

If you have previous experience working in a fast-paced automotive aftersales environment, this could be the ideal role for you. You will also require:

A passion to deliver a high standard of customer service
Bags of personality and can take dealing with customers in your stride
Excellent telephone and face-to-face communication skills
Administration skills, be able to use computers with confidence and the ability to organise and prioritise work

If you share our values and passion for customer service, you can look forward to developing an enjoyable and rewarding role as a Service Advisor with our successful client.

APPLY NOW with Progress Recruitment Solutions (UK) Ltd and quote PRS16869 - Please note, it is our standard procedure to contact you first to tell you more details about this role so please ensure your contact details are up to date.