Motor Trade Parts Advisor

Job Description

Parts Advisor required in Hertfordshire
Salary: £20k Basic OTE £24k Per Annum
Full Time, Shift Pattern

We are currently seeking to recruit an automotive Parts Advisor to work within our Clients Main Dealer in Hertfordshire

As an experienced Automotive Parts Advisor your role will be predominantly trade enquiries but you will also be dealing with customers both face to face and on the phone. Support the manager in achievement of monthly and annual targets and in the delivery of exceptional customer service

Job Responsibilities;
•Ensure all customers are dealt with efficiently and that all orders are processed on same day
•Ensure quality checks are completed to measure levels of customer satisfaction. Manages incoming calls efficiently, quickly and maintains customer satisfaction by the quickness of response.
•Meet budget objectives including customer service levels, inventory, and profitability
•Maintain the existing success of the wholesale part opportunities within the area

As an experienced Parts Advisor you will have;
• Motor Trade Parts experience in a similar role ideally with a car main dealership
• A positive and enthusiastic attitude towards work
• Excellent interpersonal skills with a good sense of humour to complement a strong work ethic
• A natural sales ability in order to maximise profitability
• Ability to handle objections
• A stable & proven career history
• Positive management skills with the ability to motivate and mentor others as well as delegate work effectively
• Strong interpersonal skills – must be confident and articulate with a professional attitude
• Strong knowledge of the motor industry and parts and has an understanding of automotive systems and functionalities
• Effective organisational skills as demonstrated by achievement of deadlines, priority setting, maintenance of accurate administrative records

To apply for this vacancy please contact Progress Recruitment Solutions, quoting Job Ref. PRS16944

Unfortunately we are unable to contact every application that we receive, if you do not receive a response please assume that you have been unsuccessful with this particular application, however if you have automotive experience we will keep your details on file and contact you should a vacancy arise that matches your skills and experience.

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