Kia Senior Service Advisor

  • Job Reference: SERVWSK
  • Date Posted: 16 July 2018
  • Recruiter: Birchwood Group
  • Website: https://www.birchwoodgroup.co.uk/
  • Location: Washington, West Sussex
  • Salary: On Application
  • Bonus/Benefits: Competitive negotiable
  • Sector: Aftersales, Management, Service
  • Job Type: Permanent
  • Work Hours: Full Time

Job Description

Kia Motors is an innovative brand that has seen exceptional year on year growth in the UK. More recently, this growing brand has kept value a priority while also emphasising technology and sportiness. All vehicles come with a seven-year warranty from the small Kia Picanto city car to the new Kia Sportage, there's something in the range to suit everyone’s tastes. With its exciting hybrid and electric vehicle technology, the Brand is looking to the future

The successful candidate will oversee the busy service reception, supporting 2 aftersales advisors and liaising with workshop and PDI centre. Reporting to the Aftersales Controller, your role will be crucial in ensuring throughput of work and exceptional customer satisfaction.

With a highly successful sales team, demand on workshop time is high and you will therefore need to be skilled at balancing the need of external and internal customers making sure that service levels do not drop.

Previous experience in a volume franchise will be essential.