Monday - Friday Role
We are recruiting for an Aftersales Manager to oversee a busy workshop, service advisor's and parts department. We are looking for a candidate with past automotive aftersales experience. Customer focus and providing excellent customer service is key. You will be a very driven and commercially minded candidate and be very comfortable in a target driven environment.
The Aftersales Manager Role:
Ensure all warranty and repair work is carried out adheres to manufacturer and company standards.
Maximise efficiency and profitability for the Service department through labour sales, parts and materials and constantly assessing against budget objectives.
Management of accounts, budgets and costs for the whole department.
Regular review of pricing policies.
Ensuring appropriate legislation is adhered to.
Leading the team, setting clear targets and KPIs, to excel and over achieve these, while making sure the team maintain a strong customer focus.
Ensure and maintain a safe working environment and that processes are followed that adhere to health and safety regulations.
Enhancing levels of customer service to achieve a high CSI score for the department.
28 Days Holiday inc Bank Holidays
Weekends only if required
Progression opportunity within the group
If you are looking for a new challenge with a main dealer then APPLY NOW with Progress Recruitment Solutions (UK) Ltd and quote PRS16607
Please note, it is our standard procedure to contact you first to tell you more details about this role so please ensure your contact details are up to date.