Jemca Car Group

  • Address: 2, 24 Carlisle Rd
    Colindale
    London
    NW9 0LH

Description

In 2012 Jemca Car Group successfully acquired three new sites previously owned by the Octagon Group, expanding the business further across the South East. The Group is owned by TTC (Toyota Tsusho Corporation); an established Japanese holding company with worldwide interests, and over 428 companies with particular expertise in the automobile sector.

Based solely in the UK, Jemca Car Group’s core business and heritage is its Toyota and Lexus franchises. The group currently has 7 Toyota and 4 Lexus state of the art retail and servicing centres as well as a Service only retail Centre.

Jemca employs over 500 people across all sites, with Head Office functions in Edgware Road and Croydon. If you would like to find out more about working for Jemca and the current vacancies available please visit our Careers page.

The Jemca Car Group is committed to ensuring that our customers receive the best service and experience when you visit one of our retail centres. As a business, we take pride and are focused on our strengths:-

Expertise

Our people are loyal and committed and most have worked either within the Group or within the trade for many years. We take pride in the fact that our people understand customers and have years of experience which is demonstrated through the quality of our work.

Value

We understand that customers want good value when they choose to buy a car or have maintenance work undertaken. So we always aim to offer

good value to customers – both in our pricing and the reliable and trustworthy service which we provide.

Outstanding Customer Service

We are committed to making sure that your experience with us exceeds your expectations. Our Japanese heritage and operating models are focused on continual improvement in whatever we do. Our customer satisfaction scores are amongst the industry’s best and we aim to ensure that is continually improved upon.

Accessibility

We trust you will find it easy to find us – both in our locations and also online; we want to make your visit, convenient and simple.

The Group is committed to ensuring the highest standards of environmental policy and ensuring minimal impact on the environment. We recently achieved ISO14001 accreditation, the global environmental standard. This standard

ensures that every aspect of our business has a positive environmental policy that is focused on reducing waste, energy consumption and ensures that we continually review and monitor and reduce the impact we have on the environment.