Service Advisor

  • Job Reference: J4946
  • Date Posted: 25 August 2017
  • Recruiter: Autotech Recruit
  • Website:
  • Location: Grantham, Lincolnshire
  • Salary: £18,000 to £21,000
  • Sector: Service
  • Job Type: Permanent
  • Work Hours: Full Time

Job Description

Job Title: Temporary Service Advisor (possible permanent opportunity)
Location: Grantham NG31
Pay: £18K basic plus bonus OTE £21k
Hours: Mon Fri 8am-6pm Saturday 8am 12.30pm (1 in 2)
Job Type: Permanent

We are looking for a Service Advisor with fantastic customer skills. Our client is a well-established Main Vehicle Dealer in Grantham, and are looking for a Service Advisor for initial 2 - 3 months with an opportunity the position may go to permanent to complete the following duties:

• Effective communication skills
• Understand the customer's needs and guide them to the appropriate product or service
• A good standard of verbal and numerical reasoning
• Setting customer expectations on timescales and costs involved
• Agree vehicle delivery/collection or loan car arrangements
• Use of computer packages to maintain accurate records
• Previous experience in a target driven role

This Service Advisor should also have the following knowledge and experience:

• Excellent knowledge of computer packages including Word and Excel
• Organise loan car bookings
• To make telephone follow up/up sell/progress calls
• Co-ordinate workshop activity and invoice customers on completion of work

Working in an automotive environment would be a plus but full training will be given to the successful candidate.

Due to the volume of applications we receive we will only be able to contact you should your skill set and experience match our client's requirements.

This role requires the successful individual to have a clean, full UK driving license.
If you are interested in this job, please email your CV directly to melanie.caves