- Job Reference: J7870
- Date Posted: 15 September 2017
- Recruiter: Autotech Recruit
- Website: http://autotechrecruit.co.uk/
- Location: Cowley, Oxfordshire
- Salary: £24,000 to £30,000
- Sector: Aftersales
- Job Type: Permanent
- Work Hours: Full Time
Job Title: Service Advisor
Location: Oxford OX4
Pay: Up to £24k basic depending on experience (OTE £30k)
Hours: Mon - Fri 8am-6pm Saturday 8am 1pm (1 in 3)
Job Type: Permanent
Benefits: 20 days holidays plus bank holidays, Pension, Life assurance, childcare vouchers.
We are looking for a Service Advisor with fantastic customer skills. Our client is a well-established Main vehicle Dealer in Oxford are looking for a permanent Service Advisor to complete the following duties:
• Effective communication skills
• Understand the customer's needs and guide them to the appropriate product or service
• A good standard of verbal and numerical reasoning
• Setting customer expectations on timescales and costs involved
• Agree vehicle delivery/collection or loan car arrangements
• Use of computer packages to maintain accurate records
• Previous experience in a target driven role
This Service Advisor should also have the following knowledge and experience:
• Excellent knowledge of computer packages including Word and Excel
• Organise loan car bookings
• To make telephone follow - up/up sell/progress calls
• Co-ordinate workshop activity and invoice customers on completion of work
Working in an automotive environment preferred but not essential but full training will be given to the successful candidate.
Due to the volume of applications we receive we will only be able to contact you should your skill set and experience match our client's requirements.
This role requires the successful individual to have a clean, full UK driving license.
If you are interested in this job, please email your CV directly to Lee Parr