Motor Trade Service Advisor

Job Description

Service Advisor required for Main Dealer in Cambridge, Cambridgeshire
£18,000 - £21,000 DOE + Bonus
Monday - Friday + Saturday's on a Rota

We are looking to recruit an automotive Service Advisor for our client, a successful, busy and successful franchised Main Dealer in Cambridge

You will be responsible for:
-Booking customers vehicles in for Service, MOT or repair
-Advising on any work required along with any additional costs
-Arranging collection/delivery of cars and providing courtesy cars where necessary
-Invoicing and taking payments
-Advising on warranty issues, repairs and advisory notes
-Liaising between the customer, workshop and manufacturers via telephone, email and face to face
-Going the extra mile to delight the customer and provide 1st class customer service

The ideal candidate will:
-Have a desire to succeed in a Customer Service environment
-Have a Full UK Driving licence
-Be well presented, professional with fantastic interpersonal and communication skills
-Be driven and motivated
-Provide excellent customer service
-Be keen to develop a career in the motor trade
-Be passionate about the motor trade

This is a great opportunity to work within a very successful market leading Main Car Dealer with a brand offering on-going training and Manufacturer accreditations Whilst Motor Trade experience in a Service Advisor / Aftersales Advisor / Customer Contact Executive role is preferred, we'd like to hear from candidates with a background in customer service with a positive attitude and willingness to learn. It can be a busy and pressurised environment so you'll need to be resilient!

Apply now with your full CV to Progress Recruitment Solutions (UK) Ltd quoting Job reference PRS13928

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