Motor Trade Aftersales Manager

Job Description

Automotive Aftersales Manager required in London or Hertfordshire Area
Depending on Experience
Monday - Friday with Saturday's on a Rota.

A great opportunity has become available within our clients franchised main car dealership in the Hertfordshire/London for an experienced Automotive Aftersales Manager to join their busy Aftersales team, looking a large and busy Aftersales Department.

The main responsibilities of the After Sales Manager are to organise the service and parts activities to ensure the departments’ efficient and profitable operation. As part of a busy high volume, main car dealership aftersales team you will also be responsible for:
•Overseeing the service advisors, workshop controller, technicians and support staff within the service department (14 bay workshop)
•Monitoring and working to monthly, quarterly and annual targets set internally and with Manufacturer partner.
•Effectively market and sell; manufacturers service plans and warranties, labour hours, parts, accessories, lubricants, subcontracted services.
•Assisting the service advisors as and when required, working on a Saturday rota.
•Dealing with any customer issues and complaints
•Oversee the activities and performance of the Parts department

Our client is looking for an Aftersales Manager with a customer care focus as well as a strong technical knowledge. To be considered for the above vacancy candidates must have recent main car dealership experience within a Aftersales Management role.

To apply for this vacancy please contact Rhiannon Stones at Progress Recruitment Solutions (UK) quoting Job Ref PRS13148

Unfortunately we are unable to contact every application that we receive, if you do not receive a response please assume that you have been unsuccessful with this particular application, however if you have automotive experience we will keep your details on file and contact you should a vacancy arise that matches your skills and experience.

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