Automotive Service Advisor

Job Description

Automotive, Motor Trade Job: Automotive Service Advisor required in Stroud.

Salary: Up to £19,000 Basic Per Annum, OTE £25,000 Per Annum
Term: Full Time, Permanent 

Motor Trade Jobs / Automotive Vacancies: Automotive Service Advisor for Franchise Approved Car Dealer - Stroud

A not-to-miss opportunity has arisen for an experienced and professional Service Advisor for our client's Franchise Approved Car Service Department in Stroud!

JOB SPECIFICATION:

In the role of a Service Advisor you will work along with two other Service Advisors and a workshop team and shall be responsible for providing a pro-active service to customers requesting to schedule their vehicles in for service, maintenance or repair work and arranging where necessary a courtesy vehicle. As a Service Advisor, you will greet customers in to the Service Department, extensively liaise with the Workshop to chase work in progress, and keep customers informed of progress. You will also be required to occasionally assist in the Parts Department in dealing with trade and retail customers, stock control, and supplying parts to the workshop team.

CANDIDATE SPECIFICATION:

The successful candidate would ideally be able to deliver the very highest level of customer service through strong communication skills resulting in total customer satisfaction. Very strong organisational skills along with knowledge of Microsoft Office, Excel and DMS systems (Kerridge/ADP preferable) would be of high priority. Liaising with manufacturer to authorise warranty repairs, and a general knowledge of warranty procedures would also be advantageous but is not essential. Prior or present Service Advisor experience would be beneficial however our client is willing to consider candidates from outside of the motor trade. A UK driving license with minimal points is essential.

PACKAGE DETAILS:

For your hard work, our client is offering…

• Starting salary of £17-19,000 per annum pending experience.
• Monthly incentivised bonus scheme of up to £6,000 per annum.
• 23 days holiday plus bank holidays (increases over length of service).
• Full manufacturer approved training.
• Company pension scheme.
• Company benefits scheme. 
• Fantastic career development prospects with an industry leading brand and business.

The hours worked are 8:00am-6:00pm Monday to Friday with Saturdays 8:30am-12:30pm (1 in 2 on a rota).

To apply please send your CV to Josh Buck quoting J72672, Service Advisor, Stroud. 

Please remember to add your home phone number, mobile number, email address and full address to your CV. If this information is missing it slows down our process and may result in us not being able to contact you. 

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