Automotive Service Advisor

Job Description

Automotive, Motor Trade Job: Automotive Service Advisor required in Hereford. 

Salary: Up to £18,500 Per Annum 
Term: Full Time, Permanent

Automotive Jobs / Motor Trade Vacancies: Customer Service Advisor for Automotive Vehicle Accident Repair Centre - Hereford

An opportunity has become available for a Customer Service Advisor for our client's large Automotive Vehicle Accident Repair Centre in Hereford!

JOB SPECIFICATION:

Reporting to the Bodyshop Manager, in the role of a Customer Service Advisor you will work along with another Customer Service Advisor and be responsible for providing a pro-active service to customers requesting to schedule their vehicles in for work. You will also arrange where necessary a courtesy vehicle, prepare and type estimates, invoices and associated paperwork for the bodyshop, coordinating bodyshop activity to deliver agreed work, update the customer on progress and check customer satisfaction on completion.

APPLICANT SPECIFICATION:

The successful candidate would need to live in Hereford or be able to readily commute to Hereford. You will need to be experienced in a customer service role and be able to deliver the very highest level of customer service through strong communication skills resulting in total customer satisfaction. Very strong organisational skills along with IT literacy would be of high priority. Automotive vehicle experience, particularly in an accident repair role/environment, is highly advantageous but is non-essential at this stage. A UK driving license with minimal points is essential.

PACKAGE DETAILS:

For your hard work our client is offering…

• Starting basic salary of £16,500 per annum which shall be amended to £18,500 per annum upon successful completion of your three month probationary period.
• 20 days annual holiday plus bank holidays.
• Full in-house training/development provided. 
• Contributory workplace pension scheme. 
• Fantastic long-term career prospects with a growing company.

The hours worked are 8:00am-5:00pm Monday to Friday with 1 in 3 Saturdays 9:00am-1:00pm required.

To apply please send your CV to Josh Buck quoting J72259, Service Advisor, Hereford.

Please remember to add your home phone number, mobile number, email address and full address to your CV. If this information is missing it slows down our process and may result in us not being able to contact you. 

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