Automotive Service Advisor

Job Description

Automotive, Motor Trade Job: Experienced Automotive Service Advisor Required in Bolton. 

Salary: Up to £19,000 Basic, OTE £26,000 Per Annum 
Term: Full Time, Permanent 

Motor Trade Jobs / Automotive Vacancies: Service Advisor Required For Franchise Vehicle Main Dealer - Bolton

Our client a respectable franchise main dealer in Bolton is looking for an experienced Service Advisor.

The key responsibilities will include:
Communicating with clients about vehicle problems, insurance questions and warranty issues
Maintain positive relationships with clients to ensure repeat and return customers
Approaches transactions with a sales-minded professionalism and suggestively sell products and services to clients
Answer customer questions about services, including when to expect vehicle repairs
Use all methods of customer communication including online bookings, phone calls and in person interactions to schedule and book appointments, vehicle drop off's and pick ups
Communicate with technicians about vehicle statuses and ensure that vehicles will be ready on time 
Act as an advocate for clients when communicating vehicle problems and needs to the repair department
Liaise with technicians about part ordering to ensure requisite parts are available when vehicle repairs require them and communicate any time restrictions to customers in a timely manner
Demonstrate extensive knowledge of the service department

The successful candidate should possess the following:
Previous experience within a vehicle service department
Knowledge of vehicle parts and services
Computer skills
Strong customer facing skills
Strong communication skills
Team management
Sales experience
Enthusiastic and self-motivated attitude

Applicants must display high standards of professionalism and motivation, encourage beneficial change and support the company’s strategic goals for driving excellence

At Perfect Placement we specialise in Automotive Careers, so if this role has interested you please get in touch today.

To apply please send your CV to Paul Martin quoting J72503, Service Advisor, Bolton.

Please remember to add your home phone number, mobile number, email address and full address to your CV. If this information is missing it slows down our process and may result in us not being able to contact you. 

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