Automotive Senior Service Advisor

Job Description

Automotive Senior Service Advisor
Northampton
Up to £25,000 + OTE of £5,000
Monday to Friday with Sat AM rota (1 in 2)

My Client an extremely busy and expanding Independent Service Centre in Northampton is now recruiting for an experienced and customer-focused Senior/Service Advisor to join its business.

You will be instrumental in both the front line of customer service and dealing directly with Senior Management to ensure customer satisfaction and quality is kept at its maximum. You will be involved within decision making and influencing the ways in which the Service Department leaves every customer with a smile on their face.

On the front desk you will be responsible for:

Booking customers' vehicles in for Service, MOT or repair
Advising on any work required along with any additional costs
Arranging collection/delivery of cars and providing courtesy cars where necessary
Invoicing and taking payments

This business provides; stability, training, career progression and a great earning potential. The company is ideally looking to expand within the immediate future, so if you want a step up in your career to Service Management - progression here, will come fast.

If you have experience within a Senior Service Advisor position that would be ideal, however an ambitious Service Advisor looking to progress will be considered.

Our standard procedure is to speak to you before we send your CV out to any of our clients so please make sure that your contact details are on your CV.