Aftersales Manager

  • Job Reference: MT 622-706397
  • Date Posted: 15 May 2017
  • Recruiter: Vantage Auto Recruitment
  • Location: Swindon
  • Salary: On Application
  • Bonus/Benefits: Excellent Basic Salary + Bonus Scheme + Benefits
  • Sector: Aftersales
  • Job Type: Permanent
  • Work Hours: Full Time

Job Description

The Role
As an Aftersales Manager you will responsible for providing direction for the entire Aftersales operation in order to deliver against one of the clients key priorities of Growing Aftersales. As an Aftersales Manager your team will comprise of Service Advisors and Technicians who will need clear direction to order to run an efficient and professional operation, always ensuring that an incredible customer experience is given.
Role Requirements
To be a success in this role, you will have
At least 5 years experience in managerial role in a customer oriented department
Experience of working in a target driven environment
Experience of developing and monitoring budgets
An understanding of marketing processes and development of pricing strategies
Up to date knowledge of vehicle and consumer legislation, trade practices and FCA regulations and duties
Be able to guide and direct a team
A strong customer focus
Excellent communication skills - able to negotiate and influence
Benefits
An excellent basic salary, plus an excellent bonus structure, and great benefits including:
22 days holiday, rising to 25 after 5 years , Company pension scheme,
Company car
Life assurance , Discount gym membership , Cycle to work scheme
Childcare voucher scheme, Vehicle purchase discount

If you would like to be considered please contact Mike Thomas.

Due to the volume of applications we receive we will only be able to contact you should your skill set and experience match our client's requirements